In the midst of tremendous price sensitivity, customers demand more convenient and personalized services. Companies should maximize each customer interaction to create a positive impression and boost loyalty.
At Informatic Technologies, we offer CRM services that shift your focus from your products to your customers. When done right, CRM streamlines and integrates your business's customer-facing operations mainly represented by sales, marketing, and customer service teams with the following solution cycle.
Dedicated core technical support team based in India and
technical Managers deployed in key onsite locations
Solution Architecture & Implementation
Interfaces & Integration
- Significant reduction of operational costs in contact centers
- Higher customer satisfaction rates
- Increases sales conversion rates and sales performance figures across all channels
- Cost reduction in field service operations